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Privacy Policy

1. Introduction

Bishops Lane Garage (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect and process personal data via our website, bishopslanegarage.co.uk.

2. Information We Collect

2.1 Contact Form Data
When you use our online enquiry form, we collect:

  • First name & Last name

  • Email address

  • Car registration

  • Type of enquiry and message content 

2.2 Contact Details via Call or Email
If contacting us by phone or email, we will collect relevant contact information such as your name, telephone number, email address, and vehicle details as provided.

2.3 Website Usage Data
We automatically receive data about your visit to our site, including your IP address, browser type, pages viewed, and referral source.

2.4 Cookies
Though not explicitly stated, our site may use basic cookies for functionality such as maintaining session data and enabling the enquiry form.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To respond to your enquiries and schedule bookings

  • To provide or quote services (MOTs, servicing, repairs, tyre fitting, air conditioning) 

  • To improve our web services and internal processes

4. Legal Basis for Processing

Under UK GDPR and the Data Protection Act 2018, we rely on:

  • Contractual necessity: to fulfill your service bookings

  • Legitimate interests: for communication and site improvement

5. Data Sharing

We do not sell or share your data with third parties except:

  • With necessary service providers (e.g., email or booking systems) on a confidential, “need to know” basis

  • When legally required (e.g., by law enforcement or regulatory bodies)

6. Data Retention

We retain your personal data only for as long as needed to handle your enquiry or booking. Once concluded, and where no legal retention requirement exists (e.g., record-keeping), we securely delete it.

7. Your Data Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccuracies

  • Delete your data when no longer necessary

  • Restrict or object to processing

  • Withdraw consent at any time (for processing based on consent)

To exercise these rights, please contact us (see Section 11).

8. Security

We maintain reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

9. External Links & Third‑Party Services

Our site may link to social platforms like Instagram or Facebook. We are not responsible for their data practices. Please review their own privacy policies.

10. Children

Our services are not directed at anyone under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy over time and will reflect the “Last updated” date accordingly.

12. Contact Us

For enquiries, data requests or concerns:
Bishops Lane Garage
Unit 6, Parkside Farm, Shortgate Lane, Laughton, Lewes, East Sussex BN8 6DG
Tel: 01273 814065 
Email: bishopslanegarage@hotmail.com

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